Foscore Development Center |Training Courses | Monitoring and Evaluation|Data Analysis|Market Research |M&E Consultancy |ICT Services |Mobile Data Collection | ODK Course | KoboToolBox | GIS and Environment |Agricultural Services |Business Analytics specializing in short courses in GIS, Monitoring and Evaluation (M&E), Data Management, Data Analysis, Research, Social Development, Community Development, Finance Management, Finance Analysis, Humanitarian and Agriculture, Mobile data Collection, Mobile data Collection training, Mobile data Collection training Nairobi, Mobile data Collection training Kenya, ODK, ODK training, ODK training Nairobi, ODK training Kenya, Open Data Kit, Open Data Kit training, Open Data Kit Training, capacity building, consultancy and talent development solutions for individuals and organisations, through our highly customised courses and experienced consultants, in a wide array of disciplines

Our 2025 - 2026 Professional Short Training Courses
(On-site Training)

# Course Title Duration Software Content
1 Financial Management, ERP systems, Accounting, Capital budgeting, Presentation design, Management, a 10 Days ADVANCED EXCEL,ERP,POWERPOINT,ACCESS
2 Executive Leadership & Management Program Course 5 Days
3 Leadership and Project Management in Climate Smart Agriculture 10 Days Case Studies
4 Office ICT Basic Skills Training Course 5 Days Ms office packages
5 Financial Analysis using excel Course 10 Days Excel
6 Management Principles  Course   5 Days Case Studies
7 Gender based Violence, Gender Analysis and Development and Gender Mainstreaming, Analysis and P 15 Days Case Studies
8 Research in the Higher Education Sector 10 Days Case Studies
9 Business Management Course 5 Days Excel
10 Data Analysis using EViews and Stata course 10 Days EViews and Stata
11 Real Estate Development, Investment and Management course 5 Days Excel
12 Systems Analysis Course 5 Days Case Studies
13 Real Estate and Property Sales Training 10 Days Case Studies
14 Training on USAID Rules & Regulations – Grants & Cooperative Agreements 5 Days USAID case studies
15 Advanced Management Program Course 5 Days
16 Internet of Things (IoT) Certification Training 5 Days Case Studies
17 Corporate Governance for Board Members & Directors Course 5 Days Case Studies
18 Nutrition Sensitive Programming And Nutrition Resilience Programming 10 Days Case Studies and Field studies
19 Project Monitoring and Evaluation with Data Management and Analysis course 10 Days ODK/GIS/NVIVO/EXCEL&STATA&PYTHON/
20 Monitoring and Evaluation for Governance course 5 Days
21 Finance for Non Finance Executives course 5 Days Case Studies
22 Revenue Assurance Process and Techniques course 5 Days Case Studies
23 Border Humanitarian Health 10 Days Case Studies
24 Management of contracts and contract claims Course 10 Days Case Studies
25 Property Law 5 Days Case Studies
26 Public Private Partnership for Development Course 10 Days Case Studies and Relevant Matarials
27 Tax and Legal Compliance and Risk Management & Internal Control Systems for NGOs course 5 Days Case Studies
28 Finance and Contract Management Course 5 Days Case Studies
29 Application of GIS Analysis in WASH (Water Sanitation and Hygiene) Programmes Course 5 Days Quantum GIS (QGIS)
30 Transformational Leadership and Governance Course 5 Days
31 Project Management for Communications Officers 10 Days Ms project and Advanced Excel
32 Website Design using Joomla Training Course 5 Days Joomla
33 Forensics and Cyber Crime with Kali Linux 15 Days Kali Linux
34 Monitoring and Evaluation for Food Security and Nutrition Course 10 Days
35 Remote Sensing for Environmental Monitoring 10 Days GIS
36 Climate Change and Health 10 Days Case Studies
37 Rural Development course 5 Days
38 Real Estate Law Training Course 5 Days Case Studies
39 Environmental Sustainability 10 Days Case Studies
40 International Monitoring and Evaluation for Development Results course 10 Days SPSS,NVIVO,R OR PYTHON
41 Website Design using Wordpress Training Course 5 Days Wordpress
42 Advanced Monitoring and Evaluation for Development Results Course 10 Days GIS,NVIVo
43 Community Based Risk Reduction Course 5 Days Field Work
44 Research Design, SurveyCTO Mobile Data Collection, GIS Mapping Data Analysis using NVIVO and PYTHON 10 Days SurveyCTO,GIS,NVIVO AND PYTHON
45 Inventory Control And Warehouse Management Course 10 Days Case study and Relevant Materials
46 Financial Analysis and Interpretation with Excel 5 Days Case Studies
47 Procurement Business Analytics Course 10 Days Excel,SAP
48 Procurement logistics and Supply Chain Management course 10 Days EXCEL AND ACCESS
49 Climate Change Mitigation 10 Days Case Studies
50 Climate Resilience And Food Security Course 5 Days
51 Research Design,ODK Mobile Data Collection,GIS Mapping,Data Analysis using NVIVO and PYTHON Course 10 Days ODK,GIS,NVIVO AND PHYTHON
52 Training on Poultry Farming for Food Security and Poverty Eradication 5 Days Case studies and field visit
53 Climate Change Course 5 Days Case Studies
54 Grant and Proposal Writing Course 10 Days Relevant Skills
55 Advanced Epidemiology and Biostatistics with ODK, R, Python, Stata, SPSS, Excel, NVivo, Power BI, an 15 Days ODK, R, Python, Stata, SPSS, Excel, NVivo, Power BI, and GIS
56 Renewable Energy, Project Financing and Financial Modeling Course 5 Days Case Studies and Field studies
57 Construction Management course 10 Days Case Studies
58 International Relations and Diplomacy Training Course 5 Days Case Studies
59 Referral Mechanism on Trafficking in Persons, Health, and Smuggling of Migrants 10 Days Case Studies
60 Advanced Web-based Mapping Applications using Open Source GIS Tools Course 10 Days Geoserver, Postgres, and Openlayers
61 Supervisory Management, Grants Proposal Writing, and Impact Evaluation, Data Management, and Analysi 10 Days Case Studies
62 Data Analysis using EViews course 10 Days Eviews
63 Climate Change Linkages with Food Security Course 10 Days Case Studies
64 Accounts Receivable and Payable Management Course 5 Days Excel for Business,Case study and Relevant Materials
65 Mobile Data Collection and Management using KoBoToolBox Course 5 Days KoBoToolBox
66 IFRS 9 for Banks and Other Financial Institutions 5 Days Practical Skills
67 Agricultural Supply Chain Management 5 Days Case Studies
68 Leadership, Communication and Interpersonal Skills for Managers 5 Days Case Studies
69 Financial Management, Budgeting and Auditing of Donor Funded Projects course 10 Days Excel
70 Anti-money laundering (AML) Course 10 Days Case Studies
71 Pre-retirement, Severance, and Pension Planning training course 10 Days Case Studies
72 Flood Disaster Risk Management in a Changing Climate Course 10 Days
73 Construction Management and Supervision of Multiple Projects 5 Days MS project
74 Research Design, ODK Mobile Data Collection, GIS Mapping, Data Analysis using NVIVO and SPSS Course 10 Days ODK,GIS,NVIVO AND SPSS
75 Impact Evaluation for Evidence-Based Policy in Development course 10 Days STATA,NVIVO
76 Agriculture Climate Adaptation and Resilience Course 10 Days Case Studies and Field studies
77 Quantitative and Qualitative Data Analysis using R, Python, NVIVO, ODK, and Power BI Course 10 Days R, Python, NVIVO, ODK, and Power BI
78 Information system auditing Course 5 Days Case studies
79 Quantitative Data Management and Analysis with R course 5 Days R Studio
80 Economic Data Management and Analytics Course 10 Days SAS,R,EXCEL,STATA,PYTHON,SPSS
81 Panel Data Models in Stata course 10 Days Stata
82 Leadership, Report Writing, and Minutes Writing Course 5 Days Case Studies
83 Project Information Management System for Development Organizations and NGOs Course 5 Days PIMS
84 Conflict management in corporate organizations 5 Days Case Studies
85 Gis for Disaster Risk Management Course 5 Days
86 Fundraising, Revenue Generation, and Grants Management course 10 Days Case Studies
87 Women in Governance: Empowering Leadership and Equity 10 Days Case Studies
88 Training on biogas plant construction and maintenance 15 Days practical Field visit
89 Data Collection and Management using CSPRO Course 5 Days CSPRO
90 Introduction to GIS using ArcGIS and Q GIS Course 10 Days ArcGIS and Q GIS
91 Trauma Support and Counselling Course 5 Days
92 Mobile Data Collection using ODK, KoboToolBox and SurveyCTO Course 10 Days ODK, KoboToolBox and SurveyCTO
93 Remote Sensing and GIS for Public Health and Epidemiology Course 10 Days GIS
94 Epidemiology and Biostatistics Course 10 Days Stata,Spss,R and Python
95 Business Process Analysis course 5 Days Excel
96 Ethics and Diplomacy Course 8 Days Case Studies
97 GIS Mapping and Spatial Data Analysis Course 5 Days GIS tools
98 Irrigation and Operational Maintenance Course 5 Days
99 Training course for Human Resources Business Partners 5 Days Case Studies and Relevant Software's
100 Impact evaluation and Data Analysis of Programmes Course 10 Days Data Analysis softwares
101 Financial Management for Donor Funded Projects, advanced procurement skills, project management, Gra 10 Days Case Studies
102 Advanced Excel Formulas Functions and Microsoft project course 10 Days Excel and Ms project
103 Property Developer course 5 Days Case Studies
104 Web-based GIS and Mapping Course 5 Days PostGIS, GeoServer, and OpenLayers
105 International Trade, Finance, and Letter of Credit Course 10 Days Case Studies
106 Quantitative Data management, analysis and Visualization with Python 10 Days Python
107 Quantitative Data Management and Analysis with STATA 5 Days Stata
108 GIS Mapping, Visualization and Analysis using QGIS Course 10 Days GIS
109 Leading Digital Transformation and Innovation 5 Days
110 Training Course on Linux Unix OS 5 Days UBUTU,KUBUNTU OR YOUR PREFFERED VERSION
111 Corporate Communications and Public Relations course 5 Days Case study and Relevant Materials
112 Pension Fund Strategies, Governance, Regulations, and Investment 5 Days Case Studies
113 Office Management And Effective Administration Course 5 Days Case study and Relevant Materials
114 Advanced HR Metrics and HR Analytics Course 10 Days R, Python, NVIVO, ODK, and Power BI
115 Maternal and Child Nutrition 5 Days Practical Skills and Field study
116 Treasury Cash Management Course 10 Days Case study Relevant ,Materials and Softwares
117 Strategic Human Resource Management Training Course 10 Days Case Studies and Field studies
118 Course on Integrating Protection and Gender-Based Violence into Project Management 10 Days Case Studies
119 Financial Modeling and Valuation Course 5 Days Excel
120 Business Managers Training 5 Days Case Studies
121 Gender Mainstreaming, Analysis and Planning Course 5 Days Case study and Relevant Materials
122 Training Center Management 5 Days Case Studies
123 Change Management Training Course 5 Days Case Studies
124 Research Design,ODK Mobile Data Collection,GIS Mapping, Data Analysis using NVIVO and STATA Course 10 Days ODK,GIS,NVIVO AND STATA
125 Leadership and Diplomacy Training Course 5 Days
126 Front Desk and Logistics Management 5 Days Case Studies
127 Climate Adaptation and Resilience 10 Days Case Studies
128 KPI (Key Performance Indicators) Course 5 Days Excel
129 Account Management and Business Development course 6 Days Excel for Business,Case study and Relevant Materials
130 Advanced Project Management course 20 Days MS project
131 Sustainable Energy 10 Days Case Studies
132 Project Development And Proposal Writing Course 5 Days Case study and Relevant Materials
133 Islamic Financial Management Course 10 Days Case Studies
134 Transforming, analyzing & visualizing data with Microsoft Power BI Course 5 Days Excel(power BI)
135 Forensic Accounting and Auditing Course 10 Days Excel
136 Cash Flow and Working Capital Management Course 5 Days Case Studies
137 Rapid Gender Analysis Course 15 Days Case Studies
138 Performance Management for public officers 10 Days Case Studies and Relevant Softwares
139 Property Marketing 5 Days Case Studies
140 Health Financing Policy for universal health coverage (UHC) 3 Days Case Studies and Field studies
141 Grant Management and Fundraising Course 10 Days Case Studies
142 Food Security Analysis Course 5 Days
143 Financial Modelling and Business Valuation using excel, Power Bi and tableau course 10 Days Excel, PowerBI and Tablue
144 Quantitative Data Management and Analysis with SAS 5 Days SAS
145 Disaster and Risk Management Course 5 Days
146 Leadership and Project Management Course 10 Days Case Studies
147 Debt Collection, Recovery, Negotiation, and Credit Control Management 10 Days Case Studies
148 Initiative Finance Training 5 Days Case Studies
149 Advanced Excel Formulas and Functions course 5 Days Excel
150 Gender-Based Violence (GBV) Case Management and World Bank Social Standards Course 10 Days Case Studies
151 Property Development 5 Days Case Studies
152 Women Economic Empowerment through Agriculture Production and Water Innovation Course 10 Days Case Studies
153 Certified Information Systems Auditor (CISA) certification 10 Days Case studies
154 Electronic Document & Records Management course 5 Days Excel
155 Strategic Communication Training For Managers And Executives Program Course 5 Days Case study and Relevant Materials
156 Monitoring Evaluation and Data Analysis for Community Based Projects Course 10 Days MS project
157 Project Appraisals and Impact Evaluations course 10 Days Qualitative and Quantitative
158 Electronic Document Management System (EDMS) Training 5 Days RelevanEDMS Systems
159 SAP HANA – Operations and Administration 10 Days SAP
160 Integrated Water Resource Management (IWRM) Course 5 Days Case Studies
161 Executive Committee Training 5 Days Case Studies
162 GIS for Monitoring and Evaluation Course 5 Days GIS Software
163 Graphic Design with Photoshop, Illustrator, Corel draw, and InDesign Course 15 Days Photoshop, Illustrator, Corel draw, and InDesign
164 Non-Governmental Organizations (NGO) Management course 10 Days Case Studies
165 Gender Equity Achievement in Development Projects Course 5 Days Field Work
166 Agricultural Infrastructure and food security development Course 10 Days Case Studies
167 Advanced Website Design Using WordPress Training Course 10 Days WordPress
168 GIS for Natural Resource Management Course 5 Days GIS Software
169 Climate Change and GIS (Geographic Information Systems) 10 Days GIS
170 Advanced Computer Skills Training Course 10 Days Computer softwares
171 Gender-based Violence course 5 Days Case Studies
172 Budgeting for Managers Course 5 Days Excel
173 Estate Agency Course 5 Days Case Studies
174 Health and Nutrition course 10 Days Practical Skills and Field study
175 Writing and Analysis of Case Study course 5 Days Case study and Relevant Materials
176 Activity-Based Budgeting in the Public Sector 10 Days Case Studies
177 Corporate Governance, Business Ethics and Corporate Social Responsibility course 5 Days Case Studies and Field studies
178 AutoCAD 2D & 3D Drawings and Practical Projects course 10 Days AUTOCAD
179 International Corporate and Commercial Law Course 5 Days Case Studies
180 Social Protection Course 10 Days Case Studies
181 Entrepreneurship and Innovation Course 10 Days Excel for Business,Case study and Relevant Materials
182 IT Project Management Training Course 10 Days Ms project and Advanced Excel
183 Budget and Budget Monitoring for NGOs course 5 Days Case Studies
184 Training of Trainers in Do NO HArm and Conflict sensitivity approaches 10 Days case studies
185 Grant Management using Sun Accounting System Course 10 Days sun system
186 Application of GIS and Remote Sensing in Environmental Management 10 Days QGIS and Arc GIS
187 Supervisory Management Skills Workshop 5 Days Case Studies
188 GIS and Python for Agricultural Applications 10 Days GIS AND PYTHON
189 Quantitative Data Management and Analysis with SPSS course 5 Days SPSS
190 Project Proposal and Report Writing Skill course 5 Days Case Studies
191 Leadership and Management Training Course 5 Days Case Studies and practical skills
192 Agricultural Disaster Management and Preparedness 5 Days Case Studies
193 Real Estate Development Process Course 10 Days Case Studies
194 Gender Equality and Inclusion Course 5 Days Case Studies
195 Hydrological Survey Training 10 Days GIS
196 Marketing Research and Analysis course 5 Days spss,Stata,Tableua,SAS,NVIVO etc
197 Human Resources Management, Development and Auditing course 10 Days Excel
198 Project Management Professional(PMP) With Data Analysis 25 Days Practical Skills and Field study
199 Advanced Quantitative Data Management and Analysis with SPSS course 10 Days SPSS,
200 Photography Videography and Film Production course 10 Days Adobe Photoshop, Adobe Premier Pro, Adobe After Effects
201 Agri-Business, Enterprise Development and Market Linkage Course 5 Days
202 Ecosystem Services and Human Well-Being 10 Days Case Studies
203 Advanced Excel Dashboards course 5 Days Excel
204 Development of Quality Management Systems Course 5 Days Excel
205 Training on Monitoring, Evaluation, Accountability, and Learning (MEAL) System Development, Data Man 10 Days R, Python, NVIVO, ODK, and Power BI
206 GIS Application in Disaster Risk Reduction Course 5 Days GIS Software
207 Advanced Excel Formulas and Functions for Big Data course 10 Days Excel
208 Spatial Analysis with R 10 Days GIS and R
209 Data Analytics for Management Course 5 Days Case Studies
210 Public Sector Procurement Course 10 Days Field Visit
211 Forest Management, Conservation, and Geographic Information Systems (GIS) course 20 Days GIS
212 Urban Farming and Gardening 5 Days Case Studies and Field studies
213 GIS Data Collection, Analysis, Visualization and Mapping Course 10 Days QGIS
214 Community Development Training Course 5 Days Field Work
215 Data Science using Python, R, and NVivo 10 Days NVIVO,R AND PYTHON
216 Migration Management 10 Days Case Studies
217 Advanced SurveyCTO for Data Collection and Mapping course 5 Days SurveyCTO and GIS
218 Climate Data Analysis 10 Days Case Studies
219 Project Management Monitoring and Evaluation with MS Projects Course 5 Days MS Project
220 Financial Analysis and Reporting Practices for NGOs course 5 Days Case Studies
221 Credit Control and Debt Management Course 5 Days Excel
222 Advanced Big Data Analysis Using R and Python course 20 Days R and Python
223 Procurement Management of Equipment and Works for World Bank Aided Projects 10 Days Case Studies
224 Mathematical Modeling of Infectious Diseases 20 Days Quantitative and Qualitative
225 Research Design, SurveyCTO mobile data collection,GIS mapping and data analysis using NVIVO and SPSS 10 Days SurveyCTO,GIS,NVIVO AND SPSS
226 Qualitative Data Management and Analysis using Atlas.ti 5 Days Atlas.ti
227 Emotional Intelligence (EQ) for Leaders and Managers 5 Days Case Studies
228 Agricultural Economics and Farm Financial Management 5 Days Case Studies
229 Climate Change Science and Policy 10 Days Case Studies and Field studies
230 Business Intelligence Analyst Course 5 Days power BI ,R,Python or Excel
231 Smuggling of Migrants (SOM) and Trafficking-In-Persons (TIP) 10 Days Case Studies
232 GIS for Land Parcel Management and Infrastructure Course 10 Days GIS
233 Developing organization Balanced Scorecard course 5 Days Excel
234 Data Visualization with tableau course 5 Days tableau
235 Content and Curriculum Development 5 Days Case Studies
236 Border Management 10 Days Case Studies
237 Sales and Customer Service Course 5 Days Case Studies
238 GIS and Data Analysis for WASH (Water Sanitation and Hygiene) Programmes Course 10 Days GIS
239 Certified Marketer Course 5 Days Case Studies
240 Research Design,ODK Mobile Data Collection,GIS Mapping,Data analysis using NVIVO and R course 10 Days ODK,GIS,NVIVO AND R
241 Human Rights and Protection of Migrants 5 Days Case Studies
242 Mobile Application Development Course 10 Days ADROID,IOS,XML,JAVA
243 Multi-Hazard Early Warning Systems Course 5 Days
244 Seed Technology and Plant Breeding 5 Days Case Studies and Field studies
245 Content Management System using PHP and MYSQL, Website penetration Testing and use of Laravel Cours 10 Days Xamp,PHP,Laravel and Kali Linux
246 Management of Environment and Social Safeguards in Projects 10 Days Case Studies
247 Advanced Procurement Skill Course 5 Days Case Studies
248 Agricultural Policy Framework for Development Course 5 Days Case Studies
249 Performance Based Budgeting for State and Local Government 10 Days Case Studies
250 Real Estate Valuation and Financing Course 10 Days Case Studies
251 GIS and Remote Sensing for Agricultural Resource Management Course 5 Days ODK GIS and RS software
252 Advanced Microsoft Project (MS Project) Course 5 Days MS Project
253 SharePoint Course 10 Days Share point
254 Mobile Data Collection using ODK & KoboToolBox Course 5 Days ODK
255 Mobile Data Collection using ODK & KoboToolBox for Monitoring and Evaluation Course 5 Days ODK & KoboToolBox
256 Team Leader Course 5 Days Case Studies
257 Remote Sensing and GIS in Multi Hazard Early Warning Systems Course 5 Days GIS
258 High Performance Leadership Programme 5 Days
259 Human Resource Metrics And Analytics Course 5 Days Case Studies and Excel
260 GIS for Water Resource Management Course 5 Days QGIS and Arc GIS
261 Research Design, SurveyCTO mobile data collection,GIS mapping, Data analysis using NVIVO and STATA c 10 Days SurveyCTO,GIS,NVIVO AND STATA
262 GIS and Remote Sensing for sustainable forest monitoring and management Course 10 Days GIS
263 Strategic Management Training 5 Days Case Studies
264 Risk Analysis and management Course 5 Days Case Studies
265 Leadership Principles 5 Days Case Studies
266 Report Writing and Presentation Skill Course 5 Days Word
267 Occupational Health and Safety (OHS) Training 10 Days Case Studies
268 Water Management for climate smart agriculture course 10 Days Case Studies
269 Advanced research design,SurveyCTO,ODK data collection,GIS, Qualitative and Quantitative using Nvivo 20 Days SurveyCTO,ODK data collection,GIS, Qualitative and Quantitative using Nvivo,Excel,Spss,SAS,Stata,R and Python,POWER BI,TABLEAU
270 Gender Analysis and Development Course 5 Days Field Work
271 Succession Plan and Talent Management Training Course 10 Days Case Studies and Relevant Software's
272 Data Analysis, Modeling and Simulation using Excel Course 5 Days Excel
273 Time Management and Personal Effectiveness course 5 Days Case study Relevant Materials and Softwares
274 Information Security and Data Management Course 5 Days Cyber Risk Management
275 International Financial Reporting Standards (IFRS) course 10 Days Excel
276 Database Management 10 Days SQL,Microsoft SQL Server,T-SQL (Microsoft SQL) variant of the SQL language
277 Training Course on Monitoring & Evaluation, Data Management & Analysis for Health Sector Programmes 5 Days Excel
278 Sustainable Local Economic Development Course 5 Days Field Work
279 Business Continuity Planning and Management Course 5 Days
280 Online Marketing,Social Media, Google and Email Marketing Course 5 Days
281 GIS Disease Surveillance Monitoring Course 5 Days GIS
282 Renewable Energy Fundamentals 10 Days Case Studies
283 Remote Sensing and GIS in Climate Change, Food Security and Agriculture Course 10 Days GIS
284 Project Administration, Negotiation skills and Contract Management course 5 Days MS project
285 Environmental and Waste Management Course 5 Days Case Studies and Field studies
286 Monitoring and Evaluation of Humanitarian Programme and Projects Course 10 Days ODK, Qualitative and Quantitative
287 Establishing and Strengthening Farmer Organizations Course 5 Days
288 Public Sector Management course 10 Days Case Studies and Relevant Softwares
289 Property Portfolio Making 5 Days Case Studies
290 Effective NGOs Management and Project Skills 5 Days Case Studies
291 Business Negotiation Skill Course 5 Days Case Studies
292 Climate Communication 10 Days Case Studies
293 Training Course on Microsoft Access 5 Days Microsoft Access
294 Public Health in WASH during Emergencies Course 5 Days Field Work
295 Grant Management using Quickbooks Course 10 Days QuickBooks
296 Human Rights Leadership Development Course 5 Days
297 HIV and AIDS Management and Eradication Course 10 Days Practical Skills and Field study for a group more than 5pax
298 Qualitative Data Management and Analysis with NVIVO course 5 Days NVIVO
299 Customer Service  Course 5 Days Case Studies

Download our 2025 course calendar with the list of all course schedule

Our goal is to deliver professional, practical, educational and cultivated training solutions aimed at bettering the performance of individuals and groups within the organization

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