Format: Live instructor-led online training via Zoom / Microsoft Teams

Humanitarian Workforce Development Training Course

Course Overview

The Humanitarian Workforce Development Training Course is designed to equip humanitarian professionals, human resource managers, government agencies, non-governmental organizations (NGOs), United Nations agencies, development practitioners, emergency response organizations, and humanitarian leaders with the knowledge and practical skills required to recruit, develop, manage, and retain a highly skilled, resilient, and accountable humanitarian workforce. As humanitarian operations become increasingly complex due to conflicts, climate change, pandemics, displacement, food insecurity, and natural disasters, organizations require competent personnel who can effectively respond to emergencies while upholding humanitarian principles, organizational values, safeguarding standards, and international best practices. This course provides comprehensive knowledge on workforce planning, talent management, leadership development, competency-based training, performance management, employee wellbeing, organizational learning, and workforce resilience to strengthen institutional capacity and humanitarian effectiveness.

Participants will develop practical competencies in humanitarian human resource management, workforce planning, competency frameworks, recruitment and selection, onboarding, performance management, learning and development, leadership succession planning, employee engagement, diversity, equity and inclusion, safeguarding, occupational health and safety, staff wellbeing, stress management, monitoring and evaluation, and workforce analytics. The training emphasizes integrating workforce development into humanitarian preparedness, emergency response, organizational resilience, localization, knowledge management, succession planning, and institutional strengthening. Through practical workshops, simulations, leadership exercises, competency assessments, workforce planning sessions, collaborative learning, and real-world humanitarian case studies, participants will strengthen their ability to develop high-performing teams that effectively deliver humanitarian assistance in dynamic and challenging environments.

The course further explores emerging topics including digital human resource management systems, artificial intelligence in talent management, remote workforce management, workforce diversity, leadership coaching, mentoring, employee wellness programmes, organizational culture, adaptive leadership, innovation management, learning organizations, workforce analytics, policy development, ethics, accountability, and future workforce trends. Participants will gain practical skills in developing workforce development strategies, designing competency-based learning programmes, strengthening staff retention, improving organizational culture, managing workforce risks, building leadership pipelines, and promoting continuous professional development. Special emphasis is placed on creating inclusive, resilient, ethical, and learning-oriented organizations that invest in people as their most valuable resource.

Upon successful completion of the course, participants will possess the expertise to design, implement, monitor, and evaluate workforce development strategies that strengthen organizational performance, improve employee engagement, enhance leadership capacity, promote staff wellbeing, and ensure sustainable humanitarian operations. Organizations will benefit from improved workforce capability, stronger leadership, enhanced staff retention, increased operational efficiency, improved organizational resilience, greater accountability, enhanced donor confidence, stronger institutional performance, and sustainable human resource systems that support long-term humanitarian success.

Course Objectives

1. Understand the principles and frameworks of humanitarian workforce development.
2. Develop strategic workforce planning and talent management systems.
3. Strengthen recruitment, onboarding, and competency-based staff development.
4. Improve performance management and employee engagement practices.
5. Enhance leadership development, coaching, and succession planning.
6. Promote diversity, equity, inclusion, safeguarding, and staff wellbeing.
7. Integrate digital human resource management tools into workforce development.
8. Develop monitoring, evaluation, and workforce performance measurement systems.
9. Strengthen organizational learning and workforce resilience.
10. Build sustainable workforce development systems that support humanitarian excellence.

Organization Benefits

1. Strengthens organizational workforce capacity and capability.
2. Improves recruitment, retention, and employee performance.
3. Enhances leadership development and succession planning.
4. Strengthens organizational resilience and operational effectiveness.
5. Promotes employee wellbeing, safeguarding, and workplace safety.
6. Improves organizational culture and staff engagement.
7. Enhances compliance with international humanitarian workforce standards.
8. Strengthens monitoring, evaluation, and workforce analytics.
9. Increases donor confidence through improved organizational capacity.
10. Builds sustainable institutions with highly competent humanitarian professionals.

Target Participants

• Human Resource Managers
• Humanitarian Program Managers
• NGO and INGO Staff
• United Nations Agency Personnel
• Government Human Resource Officers
• Organizational Development Specialists
• Learning and Development Managers
• Executive Directors and Senior Managers
• Project Managers
• Monitoring, Evaluation, Accountability and Learning (MEAL) Specialists
• Workforce Planning Officers
• Talent Management Specialists
• Leadership Development Officers
• Employee Relations Officers
• Occupational Health and Safety Professionals
• Community Development Practitioners
• Development Practitioners
• Policy Makers
• Researchers and Consultants
• Humanitarian Coordinators

Course Outline

Module 1: Foundations of Humanitarian Workforce Development

• Principles of humanitarian workforce development
• Humanitarian competency frameworks
• Workforce planning and forecasting
• Organizational workforce assessment
• Humanitarian leadership principles
• Case Study: Developing a workforce strategy to strengthen emergency response capacity

Module 2: Talent Acquisition and Performance Management

• Recruitment and selection strategies
• Competency-based interviewing
• Staff onboarding and orientation
• Performance management systems
• Employee engagement and motivation
• Case Study: Improving workforce performance through competency-based human resource management

Module 3: Learning, Leadership and Professional Development

• Training needs assessment
• Learning and development programmes
• Leadership development
• Coaching and mentoring
• Succession planning
• Case Study: Building leadership capacity within humanitarian organizations

Module 4: Workforce Wellbeing and Organizational Culture

• Staff wellbeing and mental health
• Diversity, equity, and inclusion
• Safeguarding and workplace ethics
• Occupational health and safety
• Organizational culture and resilience
• Case Study: Promoting workforce resilience and wellbeing during humanitarian emergencies

Module 5: Workforce Analytics and Organizational Learning

• Human resource information systems
• Workforce data analysis
• Monitoring and evaluation frameworks
• Organizational learning and knowledge management
• Continuous improvement strategies
• Case Study: Using workforce analytics to improve organizational performance and staff retention

Module 6: Innovation and Future Humanitarian Workforce

• Digital transformation in human resource management
• Artificial intelligence in talent management
• Remote workforce management
• Workforce innovation and future trends
• Strategic workforce sustainability
• Case Study: Building a future-ready humanitarian workforce through innovation and adaptive leadership

General Information

1. Customized Training: All our courses can be tailored to meet the specific needs of participants.
2. Language Proficiency: Participants should have a good command of the English language.
3. Comprehensive Learning: Our training includes well-structured presentations, practical exercises, web-based tutorials, and collaborative group work. Our facilitators are seasoned experts with over a decade of experience.
4. Certification: Upon successful completion of training, participants will receive a certificate from Foscore Development Center (FDC-K).
5. Training Locations: Training sessions are conducted at Foscore Development Center (FDC-K) centers. We also offer options for in-house and online training, customized to the client's schedule.
6. Flexible Duration: Course durations are adaptable, and content can be adjusted to fit the required number of days.
7. Onsite Training Inclusions: The course fee for onsite training covers facilitation, training materials, two coffee breaks, a buffet lunch, and a Certificate of Successful Completion. Participants are responsible for their travel expenses, airport transfers, visa applications, dinners, health/accident insurance, and personal expenses.
8. Additional Services: Accommodation, pickup services, freight booking, and visa processing arrangements are available upon request at discounted rates.
9. Equipment: Tablets and laptops can be provided to participants at an additional cost.
10. Post-Training Support: We offer one year of free consultation and coaching after the course.
11. Group Discounts: Register as a group of more than two and enjoy a discount ranging from 10% to 50%.
12. Payment Terms: Payment should be made before the commencement of the training or as mutually agreed upon, to the Foscore Development Center account. This ensures better preparation for your training.
13. Contact Us: For any inquiries, please reach out to us at training@fdc-k.org or call us at +254712260031.
14. Website: Visit our website at www.fdc-k.org for more information.