Format: Live instructor-led online training via Zoom / Microsoft Teams

Business Continuity and Disaster Recovery Training Course

Course Overview

The Business Continuity and Disaster Recovery Training Course equips participants with the knowledge and practical skills required to design, implement, maintain, and continuously improve effective Business Continuity Management (BCM) and Disaster Recovery (DR) programs. As organizations increasingly rely on digital transformation, cloud computing, cybersecurity, enterprise risk management, information security, business resilience, crisis management, IT governance, operational continuity, data protection, ISO 22301, ISO 27001, disaster preparedness, emergency response, cyber resilience, and organizational resilience, maintaining uninterrupted business operations has become a strategic priority. This course provides participants with practical methodologies for minimizing operational disruptions, protecting critical business assets, ensuring regulatory compliance, and rapidly recovering from natural disasters, cyberattacks, system failures, pandemics, and other business interruptions.

The course provides a comprehensive understanding of Business Continuity Management Systems (BCMS), disaster recovery planning, business impact analysis (BIA), enterprise risk assessment, crisis communication, emergency response management, recovery strategies, incident management, backup and restoration technologies, cloud disaster recovery, cyber incident response, supply chain resilience, IT service continuity, governance frameworks, compliance standards, resilience testing, recovery exercises, and continuous improvement. Participants will learn to develop robust continuity strategies that safeguard business operations while ensuring organizational resilience and long-term sustainability.

Through instructor-led presentations, practical workshops, scenario-based simulations, disaster recovery planning exercises, tabletop exercises, business continuity testing, collaborative group discussions, and real-world organizational case studies, participants will develop hands-on expertise in conducting business impact analyses, developing continuity policies, designing recovery strategies, implementing crisis management plans, performing disaster recovery testing, evaluating organizational readiness, and strengthening enterprise resilience. The course also introduces emerging trends such as artificial intelligence in disaster response, cloud-native disaster recovery, cyber resilience frameworks, intelligent business continuity automation, and digital resilience strategies that enable organizations to prepare for evolving operational risks.

Upon successful completion of this course, participants will possess the strategic knowledge, technical competencies, and leadership capabilities required to establish resilient Business Continuity and Disaster Recovery programs that minimize downtime, protect critical business functions, strengthen cybersecurity preparedness, improve organizational resilience, ensure regulatory compliance, and support sustainable business operations in today's rapidly changing risk environment.

Course Objectives

By the end of this course, participants will be able to:

1. Understand Business Continuity Management and Disaster Recovery principles.
2. Conduct Business Impact Analysis (BIA) and enterprise risk assessments.
3. Develop comprehensive Business Continuity and Disaster Recovery plans.
4. Design effective crisis management and emergency response strategies.
5. Implement backup, recovery, and data protection solutions.
6. Apply international standards including ISO 22301 and ISO 27001.
7. Perform disaster recovery testing, validation, and continuous improvement.
8. Strengthen cyber resilience and IT service continuity capabilities.
9. Develop organizational resilience through governance and stakeholder engagement.
10. Lead enterprise-wide business continuity initiatives supporting digital transformation.

Organizational Benefits

Organizations implementing Business Continuity and Disaster Recovery programs will benefit by:

1. Minimizing operational downtime during disruptions.
2. Protecting critical business processes and information assets.
3. Strengthening organizational resilience against cyber and physical threats.
4. Improving emergency preparedness and crisis response capabilities.
5. Ensuring regulatory compliance and audit readiness.
6. Reducing financial losses associated with business interruptions.
7. Enhancing customer confidence and stakeholder trust.
8. Improving disaster recovery speed and operational efficiency.
9. Supporting sustainable business operations and digital transformation.
10. Building a proactive culture of risk management and resilience.

Target Participants

This course is designed for:

• Business Continuity Managers
• Disaster Recovery Managers
• IT Managers
• ICT Directors
• Chief Information Officers (CIOs)
• Information Security Managers
• Cybersecurity Professionals
• Risk Managers
• Compliance Officers
• Internal Auditors
• Emergency Response Coordinators
• Business Operations Managers
• Systems Administrators
• Network Administrators
• Cloud Infrastructure Engineers
• IT Project Managers
• Government ICT Officers
• Consultants
• Business Analysts
• Professionals responsible for organizational resilience, disaster recovery, and business continuity planning.

Course Outline

Module 1: Introduction to Business Continuity Management

• Business continuity principles
• Organizational resilience
• Business continuity lifecycle
• Governance structures
• BCM standards
• Strategic planning

Case Study: Establishing a Business Continuity Management System for a financial services organization.

Module 2: Business Impact Analysis and Risk Assessment

• Business Impact Analysis (BIA)
• Critical business functions
• Risk identification
• Risk analysis
• Risk prioritization
• Risk mitigation strategies

Case Study: Conducting a Business Impact Analysis for a manufacturing enterprise.

Module 3: Business Continuity Planning

• Business continuity policies
• Continuity strategies
• Recovery objectives
• Resource planning
• Continuity documentation
• Plan development

Case Study: Developing an enterprise-wide business continuity plan.

Module 4: Disaster Recovery Planning

• Disaster recovery principles
• Recovery strategies
• Recovery site selection
• Backup management
• Restoration procedures
• Recovery validation

Case Study: Designing a disaster recovery solution for a cloud-based information system.

Module 5: Crisis Management and Emergency Response

• Crisis management framework
• Emergency response planning
• Incident command systems
• Crisis communication
• Stakeholder coordination
• Decision-making during emergencies

Case Study: Managing organizational response following a major cyberattack.

Module 6: IT Service Continuity Management

• IT service continuity
• Infrastructure resilience
• Data center continuity
• Network recovery
• Application recovery
• Service restoration

Case Study: Restoring critical IT services after infrastructure failure.

Module 7: Cyber Resilience and Information Security

• Cyber resilience
• Cyber incident response
• Ransomware preparedness
• Data protection
• Security controls
• Threat intelligence

Case Study: Implementing cyber resilience strategies following a ransomware incident.

Module 8: Cloud Disaster Recovery and Emerging Technologies

• Cloud disaster recovery
• Hybrid cloud resilience
• Disaster Recovery as a Service (DRaaS)
• Cloud backup strategies
• Artificial Intelligence in disaster recovery
• Automation technologies

Case Study: Migrating disaster recovery operations to cloud infrastructure.

Module 9: Business Continuity Testing and Exercises

• Tabletop exercises
• Simulation testing
• Recovery drills
• Plan validation
• Performance evaluation
• Continuous improvement

Case Study: Conducting a full-scale business continuity simulation exercise.

Module 10: Compliance, Governance and Standards

• ISO 22301
• ISO 27001
• Regulatory compliance
• Governance frameworks
• Audit preparation
• Documentation management

Case Study: Achieving compliance with ISO 22301 Business Continuity Management requirements.

Module 11: Organizational Recovery and Resilience

• Recovery leadership
• Organizational resilience
• Change management
• Stakeholder engagement
• Supply chain continuity
• Operational recovery

Case Study: Coordinating business recovery following a regional natural disaster.

Module 12: Future Trends in Business Continuity and Disaster Recovery

• Digital resilience
• Intelligent continuity management
• AI-driven disaster response
• Predictive risk analytics
• Enterprise resilience strategies
• Future continuity frameworks

Case Study: Developing a future-ready Business Continuity and Disaster Recovery roadmap supporting enterprise digital transformation and organizational resilience.

General Information

1. Customized Training: All our courses can be tailored to meet the specific needs of participants.
2. Language Proficiency: Participants should have a good command of the English language.
3. Comprehensive Learning: Our training includes well-structured presentations, practical exercises, web-based tutorials, and collaborative group work. Our facilitators are seasoned experts with over a decade of experience.
4. Certification: Upon successful completion of training, participants will receive a certificate from Foscore Development Center (FDC-K).
5. Training Locations: Training sessions are conducted at Foscore Development Center (FDC-K) centers. We also offer options for in-house and online training, customized to the client's schedule.
6. Flexible Duration: Course durations are adaptable, and content can be adjusted to fit the required number of days.
7. Onsite Training Inclusions: The course fee for onsite training covers facilitation, training materials, two coffee breaks, a buffet lunch, and a Certificate of Successful Completion. Participants are responsible for their travel expenses, airport transfers, visa applications, dinners, health/accident insurance, and personal expenses.
8. Additional Services: Accommodation, pickup services, freight booking, and visa processing arrangements are available upon request at discounted rates.
9. Equipment: Tablets and laptops can be provided to participants at an additional cost.
10. Post-Training Support: We offer one year of free consultation and coaching after the course.
11. Group Discounts: Register as a group of more than two and enjoy a discount ranging from 10% to 50%.
12. Payment Terms: Payment should be made before the commencement of the training or as mutually agreed upon, to the Foscore Development Center account. This ensures better preparation for your training.
13. Contact Us: For any inquiries, please reach out to us at training@fdc-k.org or call +254712260031.
14. Website: Visit www.fdc-k.org for more information.