Business Process Analysis course
Learn at the comfort of your home or office

Business Process Analysis course

5 Days Online - Virtual Training

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# Start Date End Date Duration Location Registration
31 25/03/2024 29/03/2024 5 Days Live Online Training
32 22/04/2024 26/04/2024 5 Days Live Online Training
33 20/05/2024 24/05/2024 5 Days Live Online Training
34 17/06/2024 21/06/2024 5 Days Live Online Training
35 15/07/2024 19/07/2024 5 Days Live Online Training
36 12/08/2024 16/08/2024 5 Days Live Online Training
37 09/09/2024 13/09/2024 5 Days Live Online Training
38 07/10/2024 11/10/2024 5 Days Live Online Training
39 04/11/2024 08/11/2024 5 Days Live Online Training
40 02/12/2024 06/12/2024 5 Days Live Online Training
41 09/12/2024 13/12/2024 5 Days Live Online Training


This course is intended to provide participants with the knowledge and skills to identify, model, analyze, measure, and document business processes that comply with recognized best practices and that are practical. The focus of the course is on understanding business processes and how to analyze them to identify improvement areas, conduct analysis to develop alternative recommendations with relevant justification, document/present findings and recommendations, and establish a continuous process improvement discipline. In addition use of Excel in business analysis


5 days

Course Objective:

·         Creating  Process Flowcharts,SWOT Analysis,Org Charts, Scoring Matrix

·         Understanding how to visual modeling.

·         Creating business and technical visual models.

·         Understanding using excel in organization

·         Understand how to identify and model current business processes.

·         Measure and document business processes.

·         Conduct analysis and identify and justify alternative recommendations

Course content

Module 1: Business Process

  • Business Process Competency
  • Business Process
  • Importance of Business Process Modeling and Analysis
  • Business Process Redesign

Module 2: Business Process in Enterprise Context

  • Enterprise Business Architecture
  • Business Capability Model
  • Business Analysis Life Cycle Context
  • Analyze the Business Process Flow Diagram
  • Business Process Modeling and Analysis Artifacts Overview

Module 3: Understand the Project/Process Scope

  • Conduct Initial Information Gathering
  • Build a Business Context Diagram
  • Describe the Business Context
  • Conduct Stakeholder Analysis
  • Understand the Business/Technology Landscape

Module 4: Identify and Structure Business Processes

  • Conduct Event Analysis
  • Structure the Process
  • Define the Processes

Module 5: Understand and Document of the  Process

  • Process Model
  • BPMN
  • Build a Process Flow Diagram
  • Describe the Process Flow Diagram
  • Identify and Document Business Rules

Module 6: Conduct Process Analysis

  • Analyzing Process Effectiveness and Efficiency
  • Identify Pain Points and Opportunities
  • Conduct Root Cause Analysis
  • Conduct Force Field Analysis
  • Define the Future State and Conduct Gap Analysis
  • Document Business Rules via Decision Tree and Decision Matrix
  • Conduct State Analysis
  • Document Recommendations for Improvement
  • Focus in on Key Recommendations
  • Document Recommendations

Module 7: Leverage Process Analysis

  • Identify Solution Requirements via Use Cases from Pain Point/Opportunity Analysis
  • Document Use Case Descriptions in Use Case Inventory
  • Document the To-Be Solution Scope

Module 8: Packaging and Presenting Process Analysis Results

  • Document Process Analysis Findings and Recommendations
  • Develop a Process Analysis Presentation

Module 9: Continuous Improvement

  • Continuous Process Improvement
  • Performance Measurement
  • Establish a Continuous Process Improvement Program to Monitor Processes

General Notes

·         All our courses can be Tailor-made to participants' needs

·         The participant must be conversant in English

·         Presentations are well-guided, practical exercises, web-based tutorials, and group work. Our facilitators are experts with more than 10 years of experience.

·         Upon completion of training the participant will be issued with a Foscore development center certificate (FDC-K)

·         Training will be done at the Foscore development center (FDC-K) centers. We also offer inhouse and online training on the client schedule

·         Course duration is flexible and the contents can be modified to fit any number of days.

·         The course fee for onsite training includes facilitation training materials, 2 coffee breaks, a buffet lunch, and a Certificate of successful completion of Training. Participants will be responsible for their own travel expenses and arrangements, airport transfers, visa application dinners, health/accident insurance, and other personal expenses.

·         Accommodation, pickup, freight booking, and Visa processing arrangement, are done on request, at discounted prices.

·         Tablet and Laptops are provided to participants on request as an add-on cost to the training fee.

·         One-year free Consultation and Coaching provided after the course.

·         Register as a group of more than two and enjoy a discount of (10% to 50%)

·         Payment should be done before commence of the training or as agreed by the parties, to the FOSCORE DEVELOPMENT CENTER account, so as to enable us to prepare better for you.

·         For any inquiries reach us at or +254712260031




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