Format: Live instructor-led online training via Zoom / Microsoft Teams

ccTLD Technical Administration Course

Course Description:
The ccTLD Technical Administration Course is designed to equip ICT professionals, network engineers, and domain registry administrators with the knowledge and hands-on skills required to manage and maintain Country Code Top-Level Domains (ccTLDs) effectively. This intensive training covers the technical, operational, and policy aspects of ccTLD management, emphasizing DNS infrastructure, domain registration systems, cybersecurity, DNSSEC, registry automation, and root zone management. Participants will gain insights into the global internet governance framework and best practices for maintaining a secure, stable, and resilient ccTLD ecosystem.

The course provides practical guidance on setting up and managing registry and registrar systems, integrating domain management software, and implementing robust DNS architecture for scalability and reliability. Through real-world examples, participants will explore technical operations, WHOIS management, domain name policies, and IPv6 integration. The training also covers data protection, redundancy planning, and incident response to ensure business continuity and compliance with international standards such as ICANN and IANA policies.

By the end of the course, participants will be able to design, deploy, and manage a fully functional ccTLD registry infrastructure, implement DNSSEC for security, and optimize performance using advanced monitoring tools. This course is ideal for organizations managing national internet domains, regulators, and ICT ministries aiming to strengthen their technical capacity in internet resource administration.

Course Objectives

1. Understand the structure and governance of Country Code Top-Level Domains (ccTLDs).
2. Gain proficiency in setting up and managing DNS and registry infrastructure.
3. Learn about registry-registrar models and domain name life cycle management.
4. Implement DNSSEC for enhanced ccTLD security.
5. Apply ICANN and IANA policies in ccTLD operations.
6. Manage domain registration systems and WHOIS databases.
7. Ensure data protection and compliance with global internet governance frameworks.
8. Develop monitoring, redundancy, and disaster recovery plans for ccTLDs.
9. Integrate IPv6 in DNS systems and registry operations.
10. Strengthen capacity for technical troubleshooting and incident response.

Organizational Benefits

1. Enhance technical expertise in national domain management.
2. Improve operational efficiency in ccTLD registry administration.
3. Strengthen cybersecurity and DNS resilience against threats.
4. Ensure policy compliance with ICANN and global standards.
5. Reduce system downtime through redundancy and monitoring tools.
6. Improve national internet infrastructure reliability and performance.
7. Enable better collaboration with registrars and international partners.
8. Strengthen data integrity and protection for domain registrants.
9. Foster local capacity development in ICT and internet governance.
10. Support digital transformation and sovereignty in internet resources.

Target Participants

This course is ideal for ccTLD administrators, ICT managers, network engineers, DNS operators, cybersecurity specialists, regulators, government ICT departments, internet service providers (ISPs), and registry system developers involved in domain management and national internet infrastructure.

Course Outline

Module 1: Introduction to ccTLD Management and Governance

1. Overview of the domain name system (DNS) and ccTLDs
2. Understanding ICANN, IANA, and global internet governance frameworks
3. ccTLD delegation and redelegation processes
4. Registry vs. registrar roles and models
5. Legal and policy considerations in ccTLD administration
6. Case Study: Governance structure of .ke and .uk domain registries

Module 2: DNS Infrastructure and Architecture

1. Understanding DNS hierarchy and root zone management
2. Setting up primary and secondary DNS servers
3. Implementing zone files and DNS record management
4. Ensuring redundancy and load balancing
5. DNS performance monitoring and optimization
6. Case Study: DNS architecture optimization for national registries

Module 3: Registry Systems and Automation

1. Domain registration life cycle management
2. EPP (Extensible Provisioning Protocol) and API integrations
3. Registry database design and maintenance
4. WHOIS/RDAP service configuration and security
5. Automation tools for domain administration
6. Case Study: Implementing a new registry-registrar model for ccTLDs

Module 4: DNS Security and DNSSEC Implementation

1. Introduction to DNS security threats and vulnerabilities
2. Understanding and deploying DNSSEC (Domain Name System Security Extensions)
3. Managing cryptographic keys and signing processes
4. Configuring secure DNS communication channels
5. Monitoring DNS integrity and detecting hijacking attempts
6. Case Study: Securing a national ccTLD using DNSSEC best practices

Module 5: IPv6 and Advanced Network Integration

1. Transitioning from IPv4 to IPv6 in DNS operations
2. Configuring DNS for dual-stack support
3. Ensuring compatibility with modern network infrastructure
4. Managing IPv6-related security considerations
5. Monitoring IPv6-enabled domain performance
6. Case Study: Integrating IPv6 into a national registry system

Module 6: Monitoring, Reporting, and Incident Management

1. Setting up real-time monitoring for DNS performance
2. Using analytics tools for uptime and latency tracking
3. Establishing disaster recovery and backup protocols
4. Managing incidents and response workflows
5. Developing transparency and accountability reports
6. Case Study: DNS outage response and recovery planning

General Information

1. Customized Training: All our courses can be tailored to meet the specific needs of participants.
2. Language Proficiency: Participants should have a good command of the English language.
3. Comprehensive Learning: Our training includes well-structured presentations, practical exercises, web-based tutorials, and collaborative group work. Our facilitators are seasoned experts with over a decade of experience.
4. Certification: Upon successful completion of training, participants will receive a certificate from Foscore Development Center (FDC-K).
5. Training Locations: Training sessions are conducted at Foscore Development Center (FDC-K) centers. We also offer options for in-house and online training, customized to the client's schedule.
6. Flexible Duration: Course durations are adaptable, and content can be adjusted to fit the required number of days.
7. Onsite Training Inclusions: The course fee for onsite training covers facilitation, training materials, two coffee breaks, a buffet lunch, and a Certificate of Successful Completion. Participants are responsible for their travel expenses, airport transfers, visa applications, dinners, health/accident insurance, and personal expenses.
8. Additional Services: Accommodation, pickup services, freight booking, and visa processing arrangements are available upon request at discounted rates.
9. Equipment: Tablets and laptops can be provided to participants at an additional cost.
10. Post-Training Support: We offer one year of free consultation and coaching after the course.
11. Group Discounts: Register as a group of more than two and enjoy a discount ranging from 10% to 50%.
12. Payment Terms: Payment should be made before the commencement of the training or as mutually agreed upon, to the Foscore Development Center account. This ensures better preparation for your training.
13. Contact Us: For any inquiries, please reach out to us at training@fdc-k.org or call us at +254712260031.
14. Website: Visit our website at www.fdc-k.org for more information.